As a market place our items are sold by approved resellers, we will contact them to arrange the return of your item and will ensure we track the process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
As a marketplace, these terms apply to all products listed, unless otherwise stated by the individual sellers on their products. In this case the seller terms will take precedence.